Always ready. Simply step in.

A dedicated power supply, with no water connection or plumbing. In the UK and Europe, that’s a 32A supply. In the USA, it’s a dedicated 240 V, 40 A circuit, installed by a licensed electrician. The 3 kW heater maintains the water temperature automatically, so the tub is ready whenever you want it.

The tub runs at a low noise level in circulation mode, thanks to anti-vibration mounts and the motor design. It’s comparable to a modern fridge, around 40 dB or lower.

Yes. All our tubs are fully insulated and come with an insulated cover, giving excellent heat retention and comfortable year-round use, even in colder temperatures.

Every tub is handbuilt to order in our Dorset workshop, which takes 12–16 weeks from order. In the UK, delivery and optional installation are usually scheduled within a week of completion. Shipping to Europe takes around 1–2 weeks, and to the USA around 4–5 weeks, door to door. Rest of the world: shipping time on application.

In the UK, yes. Most installs take a day. Pricing is £650 within 100 miles of our Dorset workshop and £930 within 200 miles. Beyond that, price on application. Outside the UK, we deliver your tub and work with your local builder or electrician, advising on siting, the base and the power connection.

Yes. Each tub is delivered fully assembled and fully insured in transit, and can travel in a secure, custom-built timber crate. For European orders, prices are shown excluding VAT, and local VAT is payable on delivery. For the rest of the world, local import taxes and duties are payable on delivery. US customers can see US pricing and shipping here.

All prices are in pounds sterling. UK prices include VAT. A 50% deposit secures your build slot, and the balance is due one week before delivery (UK) or one week before shipping (outside the UK).

We offer a 10-year structural warranty on the stainless steel shell and Kebony timber, covering manufacturing defects and material failure. Heating equipment, pumps, plumbing and electrical components, and the lid and steps, are covered for 2 years. Normal wear, natural weathering of the timber and maintenance items are excluded. Full terms are in our Terms & Conditions.

Wipe with a soft microfibre cloth, always in the direction of the grain to preserve the brushed finish. A gentle stainless cleaner handles light marks. For water spots or limescale, a limescale spray works well but must be rinsed off and dried. Avoid abrasive sponges and harsh chemicals.

Kebony is low maintenance by design. No sealing or oiling is required, and it weathers naturally to a silver-grey patina. To keep the original brown colour, apply a clear UV-protective finish annually. Clean once or twice a year with warm water and mild detergent, using a soft brush rather than a pressure washer.